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Veilability is committed to protecting your privacy. We want you to know why we collect your personal information, what we collect, how we use it, and for how long we store it. We also want you to know how you can access, amend, correct, and in some cases delete your personal information.
This privacy policy explains the information we collect through the Veilability websites, including www.veilability.com.au as well as through other Wedding Village Holdings Pty Ltd managed websites or pages where this privacy policy is posted or linked (our Websites). The information collected from our Website helps us better understand our market and consumer interests, which allows us to serve our customers and business associates with the level of satisfaction they deserve.
The phrase "personal information" refers to information by which you or the device you are using to connect to the Internet can be identified.
This policy was last adjusted on 29 October 2021.
We only record Personal Information and other information that we reasonably require to do business with you.
We may obtain personal information about you from various sources, including this and other Wedding Village websites, mobile applications, when you call or email us or communicate with us through social media, or when you participate in events or other promotions. We also may obtain information about you from our parent, affiliate or subsidiary companies, business partners and other third parties.
The types of personal information we may obtain include:
In addition, when you visit our Websites or use our mobile applications, we may collect certain information by automated means, such as cookies and web beacons. A "cookie" is a text file that Websites send to a visitor's computer or other Internet-connected device to uniquely identify the visitor's browser or to store information or settings in the browser. A "web beacon," also known as an Internet tag, pixel tag or clear GIF, is used to transmit information back to a web server.
We also may use third-party website analytics tools (such as Google Analytics), that collect information about visitor traffic on our Websites and mobile applications.
The information we may collect by automated means includes:
We use your Personal Information only for the purpose of providing our services and communicating with you in relation to venue enquiries and referrals.
Information collected on the Veilability.com.au Website may be used to:
In addition to the data uses described above, we may use the information collected through cookies and other automated means to uniquely identify the searches and enquiries you carry out on our Website and enable you to retrieve Favourites, Collections, Budgets and Enquiries you previously created.
We also may use cookies to identify and authenticate visitors.
We may combine the information we collect with publicly available information and information we receive from our parent, affiliate or subsidiary companies, business partners and other third parties. We may use that combined information to enhance and personalise your search experience with us, to communicate with you about products, services and events that may be of interest to you, for other promotional purposes, and for other purposes described in this section.
We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.
On our Websites, we may collect information about your online activities to provide advertising about products and services tailored to your individual interests. You may see certain ads on this and other Websites because we participate in advertising networks. Ad networks allow us to target our advertising to users through demographic, behavioural and contextual means. These networks track your online activities over time by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other methods. The networks use this information to show you advertisements for Veilability and our business partners that are tailored to your individual interests. The information our ad network vendors collect includes information about your visits to websites that participate in the vendors' advertising networks, such as the pages or advertisements you have viewed, and the actions you take on the Websites. This data collection and ad targeting take place both on our Websites and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts.
We do not disclose any information about customer searches and enquiries to anyone other than the customer or persons who can verify are authorised by the customer in relation to the search or enquiry, except in the following circumstances:
You may, of course, decline to share certain information with Veilability, in which case Veilability may not be able to provide to you some of the features and functionality found on the Service. However, we believe that Website visitors and customers should have control over the collection and use of their Personal Information.
Here's how you can control and have access to your information:
You have the right to ask us to delete personal information about you if it no longer is required for the purpose it was collected, you have withdrawn your consent, you have a valid objection to us using your personal information, or our use of your personal information is contrary to law or our other legal obligations. If at any time you want to request that we delete your personal information, please send an email to hello@veilability.com.au with details of what you would like deleted and reason for the request if you are comfortable doing so.
While no Internet Website can guarantee security, we use physical, electronic, and administrative safeguards to assist us in preventing unauthorised access, maintaining data accuracy, and correctly using your Personal Information. Except as specified in this Privacy Policy, we use commercially reasonable efforts to limit access to your Personal Information to the employees, agents, and officers of Veilability who need the information for their jobs.
We are not responsible for how these other companies or organizations collect, use, disclose, or secure the information that you provide them. If you choose to access a third party Website linked to our Website, you do so at your own risk and subject to any terms of service or privacy policy (if any) associated with such third party Websites.
We reserve the right to modify or amend this policy at any time and for any reason. Any material changes to this privacy policy will be posted prior to their implementation. Questions regarding this policy should be emailed to hello@veilability.com.au.